The Federal Trade Commission has sent letters to six different companies, three of whom are major powerhouses Sony, Nintendo and Microsoft, telling them to get rid of the ‘warranty void if removed’ stickers that the companies place on their products.
Motherboard was able to obtain copies of the letters through a Freedom of Information Act request, which gives the public the right to request access to records from any federal agency, which revealed that the six companies were in violation of the 1975 Magnuson-Moss Warranty Act which states that no manufacturer charging more than $5 for their product may put special repair restrictions on that device that they are offering a warranty on.
It also ensures that customers are not forced to use first-party repair services to get their products fixed. Which in turn makes the ‘warranty void if removed’ sticker illegal as third-party services have to remove said sticker to work on the product.
All six companies, Sony, Nintendo, Microsoft, Hyundai, ASUS and HTC have been given 30 days to review the Warranty and FTC acts and revise their policies and practices to better comply with these laws. After this time if these companies still do not change their practices, the FTC says they could pursue legal action against them